Airport Express 6.2.0 firmware update = no more internet

While adjusting some settings in Airport Admin Utility today I was prompted to update my Airport Express firmware to version 6.2.0. I knew that this firmware update was included with the OS X Airport 4.2 update from back in July 2005, but although I had updated my Mac's Airport software at the time I had never got around to applying the included update to the Airport Express's firmware. "What the hell", I thought, "perhaps it'll solve the occasional freezes I get" (every few weeks my connection seems to lock up, and resetting my D-Link modem fixes it).


Updating the Airport Express firmware was, as it turned out, a god-awful idea. After the update my internet connection immediately stopped working. I could see the Airport network and connect to it but nothing else worked. Internet Connect reported that I was connected to the internet. Network Diagnostics reported that my connection made it as far as my ISP but not to the internet itself. Several resets of the modem and Airport Express did nothing. Nor did a reboot of my Mac.

Eventually I fired up my trusty old dial-up modem and connected to the net to begin searching for clues. In the UK NASCR are a convenient source of dial-up services - no monthly charges and you just pay local-call rates on your phone bill. Having an account with them has saved me more than once!

After some slow-as-hell web browsing, I eventually found the solution. This comment on Versiontracker led me to discover many useful threads on the Apple discussion forums. Several people suggested that the Airport Express 6.2.0 firmware update breaks PPPoE on DSL connections, and reverting to 6.1.1 would fix it. I don't actually use PPPoE to connect, but I still thought that reverting was worth a try. Sure enough, after downloading and installing the Airport Express 6.1.1 updater, my Mac miraculously had an internet connection again!

Comment
This is ridiculous. This firmware update was released over 2 months ago, but I found several recent references to this connection problem in just 5 minutes of browsing of Apple's forums (at a snail's pace, mind you!). If this is such a common problem why hasn't there been a fix? It's hardly as if DSL connections are uncommon.

As an aside, surfing the net via dial-up modem was an edifying experience. For one thing I discovered that my very own website loads extremely slowly on dial-up! I used to pride myself on small fast webpages suitable for dial-up connections - evidently a few years of broadband has desensitized me to the needs of my dial-up brethren! I shall rectify that, but the whole episode also makes me appreciate my 2 megabit connection more than ever!

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